North Yorkshire: Advice Trainee, Citizens Advice Mid-North Yorkshire

Salary: £9.90 per hour
Hours: 22-37 hours per week
Responsible to: Advice Service Manager

Citizens Advice Mid-North Yorkshire is looking for enthusiastic individuals to join ouradvice team and make a real difference to their community. The role can be based in any of our offices in North Yorkshire (Northallerton, Richmond, Malton, Scarborough, Selby, Harrogate, Whitby and Skipton) as well as having the flexibility for home-working.

The Advice Trainee will learn about all aspects of our service and develop skills to deliver high quality advice on debt, welfare rights, employment housing, family and other legal issues over the phone, by email and via webchat.

The successful applicant will have a positive attitude and desire to learn, excellent IT skills, and strong communication skills. You will need to have the ability to work on your own initiative and as part of a team. This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Advice experience is not essential and full training will be provided.

Vacancy will close once we have enough suitable candidates, please apply as soon as possible to avoid disappointment.

To request job information and an application pack, please contact: receptionr@northyorkslca.org.uk Telephone: 01748 823862

Charity registration number 1146084. Company limited by guarantee. Registered number 7890996 England.
Authorised and regulated by the Financial Conduct Authority FRN: 617621
Registered Office: 277 High Street, Northallerton, North Yorkshire DL7 8DW