Now more than ever, digital skills are a vital part of daily life – from booking health appointments to staying in touch with friends and family. But not everyone has the confidence or know-how to get online and make the most of these tools.
That’s where our digital inclusion work came in. We have run two digital inclusion projects: a £600,000 partnership programme – funded through the UK Shared Prosperity Fund – that tackled digital exclusion head-on across rural North Yorkshire. It supported community organisations to develop digital support projects, set up digital hubs and train digital champions to provide the one-to-one support so many people need.
We also helped community groups across North Yorkshire bring digital skills to life with funding of up to £20,000 to set up local digital hubs. These welcoming spaces help people build confidence online – from accessing services to staying connected. Delivered in partnership with York and North Yorkshire Combined Authority, North Yorkshire Council and York CVS, the fund also offered free training for Digital Champions and practical guidance to help every hub thrive.