Hours: 30 hours per week

Location: York

Salary: £30,024 per annum pro rata (actual salary £24,343)

York Carers Centre is an independent charity supporting unpaid carers in York. They are seeking an experienced, highly organised Office and Systems Manager to oversee their busy city centre office and develop effective systems and procedures.

You will manage their Reception/Admin Team and volunteers, provide administrative support to senior staff and help ensure a welcoming, professional service for carers.

Your responsibilities will include:

• Managing and developing their CRM system, currently Charitylog
  Supporting staff with SharePoint and Office 365
• Overseeing asset management, health and safety and data protection compliance, including work with external partners
• Analysing data and producing accurate reports for funders
• Identifying improvements to systems and ways of working

You will bring supervisory or management experience, excellent communication and IT skills, significant CRM development experience and strong numerical and analytical skills.

Resourcefulness, accuracy and the ability to manage competing priorities are essential, alongside empathy for vulnerable clients. Experience of working diplomatically with external stakeholders is required, preferably within the voluntary sector.

York Carers Centre offer a friendly, supportive team, generous annual leave, flexible hybrid working, learning and development opportunities and a contributory pension.

This is an opportunity to make a meaningful difference to carers across York.

The post is subject to an enhanced DBS check.

Closing date: Tuesday 3 November 2026, 5pm
Interviews: Wednesday 18 November 2026

For further information and to apply, click here.

For an informal chat, email Karen Weaver, HR Consultant: YCCHR@yorkcarerscentre.co.uk.

They welcome applications from people with caring experience and ethnically diverse backgrounds and are committed to equal opportunities.