Salary: £25,183 per annum pro rata (actual salary £15,313)

Hours: 22.5 hours per week, Tuesday to Thursday, plus additional paid hours as required

Contract: Temporary until August 2027, with the possibility of bank work afterwards

York Carers Centre is a registered charity supporting unpaid carers of all ages across York. They’re looking for an experienced, organised and empathetic individual to join their dedicated team.

As a first point of contact, you will provide a warm welcome and a professional, confidential service to carers and visitors, both in person and by telephone. Calls may involve offering a listening ear to carers who need support.

Alongside reception duties, you will provide general administrative support and respond to a wide range of enquiries.

You will bring:

• Excellent communication, interpersonal and customer care skills
• A confident, compassionate approach
• Strong organisational skills, including prioritising tasks and meeting deadlines
• Excellent IT skills and attention to detail
• A collaborative, proactive approach to teamwork

Flexibility to work additional paid hours to cover holidays and meet service needs is required.

They offer:

• Meaningful work making a difference to carers’ lives
• A friendly, supportive working environment
• Generous annual leave
• Learning and development opportunities
• A contributory pension scheme

The post is subject to an enhanced DBS check.

Closing date: Friday 30 October 2026 at 12 noon. Interviews will take place as suitable applicants apply; the vacancy may close early if an appointment is made.

For the recruitment information pack and to apply, click here.

For an informal chat, email Karen Weaver, HR Consultant: YCCHR@yorkcarerscentre.co.uk.

They are committed to equal opportunities and particularly welcome applications from people with ethnically diverse backgrounds.